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AI voice assistants using ASR and LLMs struggle with regional British accents due to training on mainly American English data. This leads to errors that affect response accuracy in financial voice applications.
AI voice assistants using ASR and LLMs struggle with regional British accents due to training on mainly American English data. This leads to errors that affect response accuracy in financial voice applications.
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AI voice assistants often use Automatic Speech Recognition (ASR) with LLM-based reasoning, yet existing systems struggle with regional British accents, including Scottish, Irish, and Welsh accents, since most ASR models are trained predominantly on American English voice data. Consequently, errors can carry...
Accent-related recognition errors can degrade user experience and reliability in financial voice assistants, highlighting the need for more diverse training data. Improving accent robustness is crucial for broader adoption and accuracy in voice-driven financial services.
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