VQV Signal

RESEARCH WATCH TECHNICAL

Retell AI introduces Tell-1, an LLM built for contact centers

According to a post on X by @retellai, Retell AI has introduced Tell-1, a large language model built for contact centers. Retell says Tell-1 uses interleaved reasoning, meaning it answers first and reasons while it speaks, working out which business rule applies, what information is missing and whether to call a tool. The company reports a 94.4% average on its own vCX benchmark, where it ranks first, along with about 150 ms to first token and $0.035 per minute. The snippet is cut off, so further details are not available here.

Source: Scobleizer News Pulse (X) · x.com Found via Robert Scoble’s Scobleizer News Pulse · a post on X, not independently verified Published 2026-11-13T23:45:00+00:00 Detected 2026-11-14T06:24:52+00:00
View original source

According to a post on X by @retellai, Retell AI has introduced Tell-1, a large language model built for contact centers. Retell says Tell-1 uses interleaved reasoning, meaning it answers first and reasons while it speaks, working out which business rule applies, what information is missing and whether to call a tool. The company reports a 94.4% average on its own vCX benchmark, where it ranks first, along with about 150 ms to first token and $0.035 per minute. The snippet is cut off, so further details are not available here.

AI-assisted summary based on the listed source.

Retell says Tell-1 uses interleaved reasoning: it answers first and reasons while it speaks, working out which business rule applies, what information is missing and whether to call a tool. Retell reports a 94.4% average on its own vCX benchmark (#1), about 150 ms to first token and $0.035 per minute,...

Teams building voice agents for customer service may want to compare Tell-1's reported latency and per-minute price against their current options. Because these figures come from Retell's own benchmark and announcement, independent testing will be needed before they can be relied on. Watch for third-party evaluations and pricing details that show how Tell-1 performs on real customer calls.

Signal Strength 91% Technical label WATCH Public Interest 49 Category RESEARCH Reader Depth TECHNICAL

Signal Strength reflects source quality, relevance, freshness and evidence. Public Interest helps organize discovery; it is not proof of truth.

Public Interest components
Recognizable Entity Score 0 Practical Impact Score 64 Novelty Interest Score 94 Consequence Score 34 Curiosity Score 64 Shareability Score 57

VQV surfaced this signal because it is recent, relevant to AI Voice, connected to Scobleizer News Pulse (X).