VQV Signal
The Inquesto Score (IS) protocol measures voice-agent reliability by calculating the percentage of calls that achieve the caller's goal without functional failure. This approach enables reproducible and interpretable evaluation of voice agents in critical workflows.
The Inquesto Score (IS) protocol measures voice-agent reliability by calculating the percentage of calls that achieve the caller's goal without functional failure. This approach enables reproducible and interpretable evaluation of voice agents in critical workflows.
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Voice agents are increasingly deployed in workflows where failed interactions can affect transactions, access, and other consequential outcomes, creating a need for reproducible and interpretable evaluation. We introduce Inquesto Score (IS), a protocol for measuring voice-agent reliability as the percentage of...
As voice agents are increasingly used in workflows with significant consequences, a standardized reliability metric helps ensure consistent performance and trustworthiness. The Inquesto Score provides a clear benchmark for assessing voice-agent effectiveness in real-world applications.
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